Privacy Policy
Last updated: September 2026
1. Introduction
This website is operated by SAIFENG Industrial Trading Co., Limited. This policy explains what data we collect when you browse our website or submit an inquiry, and how we use and protect it.
2. Data We Collect
Contact information you provide in inquiry forms (name, company, email, phone, country, message); technical data such as browser type, device, pages visited and approximate location via cookies and analytics tools.
3. How We Use Data
To respond to inquiries, prepare quotations, arrange shipping documentation, improve our website and marketing, and comply with legal obligations. We do not sell personal data to third parties.
4. Cookies
We use essential cookies to remember your language and cookie preferences, and optional analytics cookies (e.g. Google Analytics) to understand site usage. You can accept or decline optional cookies via the cookie banner.
5. Third-Party Services
Inquiries are delivered via WhatsApp and email (Meta / your email provider). Google Maps is embedded for location display. Google Analytics may process anonymized usage data. Each service applies its own privacy policy.
6. Security & Retention
We take reasonable technical and organizational measures to protect your data. Inquiry data is retained only as long as needed for business correspondence and legal requirements.
7. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us. You may also disable cookies in your browser settings.
8. Contact
For privacy questions, email us or chat via WhatsApp — see the Contact page.